Just about everyone has access to one and uses it probably more often than they need to. I drive an older vehicle and I do not use a smart phone but even I have one. What is it? A GPS device. Mine is a TomTom, a gift from my son a few years ago, which...
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7 Steps You Need to Take to Develop a Strategic Plan…And You’ve Already Done One of Them
I had been hired by the tourism department of a large Native American Tribal government to help them develop a strategic plan. They had a largish budget and had raised the visibility of tribal lands and attractions but there was no rhyme or reason. They engaged public relations firms and bought airtimes and ads on...
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Think strategically, act deliberately
The vision you and/or your company or organization have articulated sets up the target. How you get there is up to those in positions of leadership and management. However, it is not entirely up to you. It requires the agreement, cooperation, and participation of everyone. The vision will not create itself. What is done...
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Look forward but work backward
I’m filling in my by-now-famous diagram from the wrong end. Actually it’s the right end, but since all the words are on the right side, it is technically backwards. And I’ve done so for a reason. Vision is a forward look, an articulation of what the future should be. That’s relatively easy. The challenge is...
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Creating the future
"The best way to predict the future is to create it." Peter Drucker Vision, as I have defined, illustrated, explained, and elaborated upon is the number one critical component of an effective leadership dynamic if, and I mean a big IF, IF it is coupled with decisive deliberate intelligent relevant action. Way back in the...
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6 secrets to keeping your team working for the same goals.
Does your right hand know what your left hand is doing and why it is doing it? In assisting organizations, businesses, and individuals in developing and implementing an effective vision one of my first questions is what is your vision for this company? After hearing their definition, I will ask the department heads, the associates...
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There are a lot of things you can measure. Vision is not one of them.
Vision can be qualified easily enough, but I think it is a mistake to quantify it. Let’s go back to Lowe’s vision statement, one I referred to in earlier posts in this series: We will provide customer-valued solutions with the best prices, products, and services to make Lowe's the first choice for home improvement. There...
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The principle of risk management
Let’s say for the purpose of this article that you have a position open and a slate of applicants who possess approximately the same list of qualifications, what do you do? You start looking at qualities. Certain qualities are important in almost any job but particularly critical when working in a service industry or in...
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The principle of systems and controls
Two nights ago we went with some friends to a local burger joint. It is not a fast food place like McDonalds but it is part of a chain. It was the dinner hour and the place was quite busy. After being seated, we settled in to wait, quite a long time as it turns...
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The principle of promissory note
You see them too if you ever scan the listings. I am talking about the jobs sections of Craigslist. You can make thousands of dollars working for an unnamed company whose application address is a blind one. This is a common theme of mine. The setting was a private school. The newly installed headmistress faced...
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