How to light a fire under almost anyone without getting burned – part 1
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How to light a fire under almost anyone without getting burned – part 1

When your circle of concern is greater than your circle of ability. Robert’s second floor offices are crowded with papers, files, memos, phone messages, charts, and project plans. On his belt hangs a smart phone. A secretary in a front office handles the business telephone, which rang a dozen times in the few minutes I...
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Immutable law of leadership #2 – cause and effect
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Immutable law of leadership #2 – cause and effect

Effective leaders understand both causes and their effects and are capable of dealing with both. In an earlier post I used a story of a manager at Disneyland who encountered a late night situation with tired horses and large crowds of people. You can read about it here. The immediate concern was the safety of...
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6 Differences between leaders and managers
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6 Differences between leaders and managers

  In my last post I mentioned the capacities of insight and outsight, two characteristics which distinguish leaders from managers. Leaders, as set apart from management tasks, are supposed to "see" further and deeper than those who serve under them. It is the "Line of Sight" principle. Here are 6 differences. There are doubtless many...
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4 ways to get clutter out of your in-box and off your desk
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4 ways to get clutter out of your in-box and off your desk

Every professional soon discovers that his or her name resides on dozens, maybe hundreds of mailing lists. Not only does the normal flow of correspondence find it way to you, so does tons more: catalogs, flyers, sales offers, opportunities to win $10 million, newsletters, magazines, newspaper clippings, contracts, receipts, bills, memos, notes, legal documents, and...
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7 Keys to lighting a fire under your employees or associates
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7 Keys to lighting a fire under your employees or associates

Jeff (not his real name but this is a true story) is one of the best in the business. He works for a big box store selling appliances and has been there for ten years. We were having lunch when he told me how unhappy he is at his job and that he is seriously...
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