The tasks of evaluation, decision-making, and determining action are constant for leaders and managers. We must, from start of day to its close, gather information, qualify that information, and prescribe appropriate responses. This requires intelligence and I mean that in the broader sense of information and intelligence gathering not just in the “smart” sense. Leaders...
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Keeper trait #10 – skills and temperament
When I lived in the islands, I learned that almost all luxury yachts in the world are finished by women…and the reason is NOT that they will work for less money. No, luxury yacht builders use women because more of them are temperamentally suited to detail work that most men find tedious and boring. Jobs...
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Keepers trait #9 – Sensitivity
This may seem like an unusual or even inappropriate trait and I want to be clear from this first sentence that I am NOT suggesting sensitivity in the emotional or psychological sense. A sensitive associate is not to be confused with a touchy one. I do not mean someone who is easily set off, offended,...
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Keeper Trait #8 – Prudence
With nothing to do but wait while we stood patiently in line at the local Post Office, we happened to see that there was but one “If It Fits It Ships” box in the rack. For those readers outside the United States, the Post Office here has a product that lets a shipper send a...
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Keeper Trait #7 – Diligence
I went through 26 employees. 26 employees hired and fired over the course of five years. In that time I was approached by the Job Corps people with candidates for work, by who knows how many walk-ins, and by people responding to ads in the newspaper. Some lacked the talent to be trained for even...
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Keepers Trait #5 – Creativity
For my birthday, my son took me to a new restaurant in downtown Ft. Myers, Florida, near where I live. Ft. Myers was winter home to Thomas Edison. While here, he invited close friend Henry Ford down for a visit. Ford liked the place so much he bought the house next door to Edison. The...
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Keeper Trait #3 – Emotional and Psychological Security
You’ve encountered them, those insecure types who have a point to prove, weight to throw around, and a chip on a shoulder they are just hoping someone will knock off. Ok, it does sound like a cliché festival but it is true. (Clichés became clichés because their observations are both obvious and common.) Remembering that...
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