One non-profit agency operating in Africa opened restaurants as part of its fund-raising strategy. A charitable organization working on the African continent developed a focused vision and successfully imprinted it upon those who worked in the organization both in the US and in Africa. The board and the organization’s director turned their attention to the...
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6 secrets to keeping your team working for the same goals.
Does your right hand know what your left hand is doing and why it is doing it? In assisting organizations, businesses, and individuals in developing and implementing an effective vision one of my first questions is what is your vision for this company? After hearing their definition, I will ask the department heads, the associates...
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The principle of risk management
Let’s say for the purpose of this article that you have a position open and a slate of applicants who possess approximately the same list of qualifications, what do you do? You start looking at qualities. Certain qualities are important in almost any job but particularly critical when working in a service industry or in...
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The principle of capital
A young couple discovered that they had an uninvited and unwelcome visitor in their tiny apartment – a mouse. The wife was especially unfriendly to the guest. The couple succeeded in catching the mouse in a trap, but to their dismay they had succeeded in catching the mouse alive. Now their dilemma became even more...
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The principle of systems and controls
Two nights ago we went with some friends to a local burger joint. It is not a fast food place like McDonalds but it is part of a chain. It was the dinner hour and the place was quite busy. After being seated, we settled in to wait, quite a long time as it turns...
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The principle of promissory note
You see them too if you ever scan the listings. I am talking about the jobs sections of Craigslist. You can make thousands of dollars working for an unnamed company whose application address is a blind one. This is a common theme of mine. The setting was a private school. The newly installed headmistress faced...
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The principle of foreign exchange – 6 mistakes motivators make
In the first article in my Flipping the Switch series, I wrote about a sales manager frustrated with a top performer on his team (article here). The problem came about because the sales manager and the salesperson in question were after two different things. The article immediately before this one (the Principle of Positive Balance)...
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The Principle of Good Faith
Back when I wrote a series called Power Plays, one of the articles dealt with the practice of authority (read it here). I made the following points within that article: Authority is both delegated DOWNWARD and awarded UPWARD. You authorize someone for a particular job. They grant you authority to oversee and hold accountable. When...
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7 Principles of motivation from the world of finance
Motivation is intensely personal, innately practical, and incredibly fragile. Unlike accelerator pedals or throttle controls which can be mechanically manipulated and malfunctions repaired objectively, motivation is more an art than a science. Humans are predictably unpredictable. We do not always respond the same way to the same stimuli. But we are unique and there are...
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Flipping the Switch – 7 demotivators
Motivation can often be very fragile. It is usually much easier to demotivate than it is to motivate. Acknowledging that motivation is almost always intrinsic, that it originates within a person and that effective leadership and management can ignite the engine, this series would be incomplete if I did not give some mention to the...
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