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The one lesson learned in 2014 and what to do about it in 2015

The one lesson learned in 2014 and what to do about it in 2015

In little more than a few hours we’ll turn the calendar on another year. We look back on the year...
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The Spirit of Christmas – great quotes from the world’s greatest leaders

The Spirit of Christmas – great quotes from the world’s greatest leaders

  Whether you are religious or not, Christmas is a special time. The spirit of the holiday can be voiced...
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Lessons in leadership and excellence from the managers of Parrot Key

Lessons in leadership and excellence from the managers of Parrot Key

  Christmas in southwest Florida is the beginning of tourist season. While much of the rest of the country shovels...
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Choosing Effectiveness over Efficiency

Choosing Effectiveness over Efficiency

  Does your organizational structure look like this? In most places it probably does. At least that is the way...
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The Year Ahead…and why it’s important to look at the year behind

The Year Ahead…and why it’s important to look at the year behind

American television has begun its annual emphasis on nostalgia. They’ve begun producing and broadcasting programs that take a look back...
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Developing Capable People – Fatal Flaw #3 – Carbon Copies

Developing Capable People – Fatal Flaw #3 – Carbon Copies

Our tag line reads “Reach Further, Accomplish More, Work Less.” That is, after all, the objective of developing capable people...
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Developing Capable People – Fatal Flaw #2 – Thinking that training is the same thing

Developing Capable People – Fatal Flaw #2 – Thinking that training is the same thing

In the preface to the paperback edition of Newt Gingrich’s bestseller “Breakout” he quotes from Carly Fiorina, the former CEO...
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Developing Capable People – Fatal Flaw #1 – Sabotage

Developing Capable People – Fatal Flaw #1 – Sabotage

  “When you find him,” he said, “come and tell me so I can worship him too.” Those were the...
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6 things effective leaders know about talking and talking too much

6 things effective leaders know about talking and talking too much

  Effective leaders know that enough is enough We love to talk. We came from the manufacturer that way. It...
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Why do we work so hard for things we don’t really want?

Why do we work so hard for things we don’t really want?

    It’s Thanksgiving Day here in the US. Perhaps the biggest holiday of the year, it is marked with...
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How to measure confidence

How to measure confidence

Confidence, on the job, is the result of adequate self-esteem and a certainty of one’s ability to fulfill the job...
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3 types of confidence leaders must measure

3 types of confidence leaders must measure

On the Velocity Channel I watched a reality show about a classic car restoration shop in Canada. In the episode...
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Gold all over the floor – the most valuable asset in your company

Gold all over the floor – the most valuable asset in your company

A typical home improvement store here in the United States is over one hundred thousand square feet in size, cost...
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Leadership Challenge #1 – the innocently rude sales clerk

  Remember the challenge from Monday? Here it is. My response is below. You are the owner/manager of a retail...
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10 stupid things leaders do…and what it does to them

10 stupid things leaders do…and what it does to them

  In the November 14th issue of The Practical Leader Newsletter I reveal the ten stupid things leaders do and...
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Leadership Challenge #1 – The Customer Service Fail

Leadership Challenge #1 – The Customer Service Fail

You are the owner/manager of a retail department store. Your store is busy so high sales volume also means a...
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The non-answer answer

The non-answer answer

  I’m Irish so I have an affinity for Irish tradition even if it has given rise to all sorts...
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The difference between an incomplete leader and an incompetent one

  The myth of the superhero leader, a person of unlimited ability, charisma, and strength persists. Indeed, throughout all of...
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Prescience

Prescience

As 1944 drew to a close, the general feeling among Allied commanders was that the German Army was finished. Many...
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9 traits of eloquence in the superlative leader

9 traits of eloquence in the superlative leader

“It is with words as with sunbeams. The more they are condensed, the deeper they burn.” ~Robert Southey Perhaps the...
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