The Might as Wells – Letting one thing lead to too many others.

I call it sequences, that annoying way of letting a simple task become far more complex. Even Murphy and his sagacious laws (If anything can go wrong it will, et al) has wryly observed that “You can’t do something until you do something else first.” Sometimes, it is unavoidable…and true. You really can’t do some … Read more…

Do you really want that promotion?

Leaders are change agents. Managers are less so. Leaders steer the ship in new directions or they inspire followers to pursue the company’s vision with renewed energy and enthusiasm. Manager just, well, manage. They keep systems operating smoothly, meet quantifiable targets, and keep things on track. Most of us expect promotions. We expect to advance … Read more…

Three things you can measure right now that will help determine where you fit as a leader or manager

At what level do you most often think? At what level are you most often called upon to think? You have to think about a lot of things. You daily task list may be long and detailed or limited and general. But you have a lot to think about. Paul Hersey and Kenneth H. Blanchard … Read more…

Leadership Challenge #1 – The Customer Service Fail

You are the owner/manager of a retail department store. Your store is busy so high sales volume also means a lot of returns. One of the new employees is tasked with handling the checkout register and for restocking items as they are returned when checkout traffic permits. The employee has gone through the company’s orientation … Read more…

Is doing what you do getting you what you really want?

Start-ups are, in many ways, a lot easier than leading a seasoned company or organization. Once systems, methods, and procedures are in place they can become part of the corporate identity. Indeed, they become you and you become identified as them. If they work, okay. If they move your department, company, or organization toward your … Read more…

The hidden cost of meetings and why hiring someone to facilitate can be a great idea

The scene: Window Rock, Arizona, capital of the Navajo Nation. The participants: A group of educators representative of several organizations and agencies. The Purpose: Develop an vocational training program to enhance the skills of leaders already in place throughout the tribe. The plan had to satisfy the practical needs of skill development and the intangible … Read more…

7 traits of a great planner

It’s time to become small minded. Visionaries are big thinkers. Planners may make big plans but they think small. They take the grand scheme of things and turn it into smaller steps. Planners are comprehensive thinkers whose skillset includes the ability to break things up into increments and whose experience has shown them the necessity … Read more…

The magic word – planning

What’s the magic word? The guest speaker was seated on the stage, ready to deliver his keynote address. On his right sat the coordinator of the event, the person responsible for pulling all the many strands together to create a worthwhile encounter for speakers and participants alike. On his left sat one of the other … Read more…

5 phases of your role as leader

The expectation that leadership can be a singular role is unrealistic. We wear a lot of hats. We manage, we motivate, we correct, we monitor, we inspire, we facilitate, we coordinate, we focus, we bark, we growl, we whisper, we articulate, we define, and we execute. A couple of posts ago I wrote about our … Read more…