The perfect storm that can shipwreck even the most promising career – 6 things you need to know today

It is everyone’s dream – a corner office, a commensurate salary, respect and recognition from your peers. Leadership has its privileges, if not immediately at least eventually. From the first experiences of being a leader, which most people do not readily identify as such, until one’s name becomes synonymous with the term, persons in whom … Read more…

Simple solution

  One thing you can do that will make your associates appreciate you even more. I spent 30 years as a trainer and consultant talking my way through life assisting other leaders do their jobs even more effectively. Then, wanting a career change, I took an avocation and made it a vocation. I opened and … Read more…

Lessons in leadership and excellence from the managers of Parrot Key

  Christmas in southwest Florida is the beginning of tourist season. While much of the rest of the country shovels snow, we enjoy moderate temperatures and sunny skies. On Friday evening, my wife and I decided to try out Parrot Key, an upper scale seafood eatery in a tropical Caribbean theme down at the beach.. … Read more…

Developing Capable People – Fatal Flaw #3 – Carbon Copies

  The line just under the title in the banner at the top of this page reads “Extend Your Reach, Multiply Your Effectiveness, Divide Your Work.” The objective of developing capable people is to expand your influence, get more done, and do less of the grunt work yourself. It would seem to logically follow that … Read more…

6 things effective leaders know about talking and talking too much

  Effective leaders know that enough is enough We love to talk. We came from the manufacturer that way. It seems that leaders are talkers. Indeed, some languages have no word that would translate “leader”. Their word is orator, one who speaks eloquently. So we tend to say things…a lot of things. But perhaps there … Read more…

3 types of confidence leaders must measure

On the Velocity Channel I watched a reality show about a classic car restoration shop in Canada. In the episode I saw, the owners of the shop had hired an apprentice mechanic. After a few months on the job they considered him worthy of increased responsibilities, so they gave him a project to manage. As … Read more…

Leadership Challenge #1 – The Customer Service Fail

You are the owner/manager of a retail department store. Your store is busy so high sales volume also means a lot of returns. One of the new employees is tasked with handling the checkout register and for restocking items as they are returned when checkout traffic permits. The employee has gone through the company’s orientation … Read more…

The difference between an incomplete leader and an incompetent one

  The myth of the superhero leader, a person of unlimited ability, charisma, and strength persists. Indeed, throughout all of history we have forced the illusion of the larger than life figure who is faster than a speeding bullet, more powerful than a locomotive, and able to leap tall buildings at a single bound. Without … Read more…

9 characteristics of benevolence in a superlative leader

  It was an embarrassing display. I was in a another city working for a non-profit organization. The organization’s director , I’ll call him Clark, and I were at a local restaurant for dinner. The waitress was having a difficult time that evening and got a couple of things wrong. I watched in stunned disbelief … Read more…

6 otherly competencies of a superlative leader

“Good luck on your new position,” said the outgoing chairman. “You’ll start heading towards your objectives, look behind you, and find no one there.” “I don’t know why no one will help,” complained another leader. “Surely they can see I am overloaded. I can’t understand why they don’t step up and pitch in.” If there … Read more…