You see them too if you ever scan the listings. I am talking about the jobs sections of Craigslist. You can make thousands of dollars working for an unnamed company whose application address is a blind one.
In the first article in my Flipping the Switch series, I wrote about a sales manager frustrated with a top performer on his team (article here). The problem came about because the sales manager and the salesperson in [...]
You may remember the story of Sam (read it here), the employee who was summoned to the manager’s office. Expecting to be commended for an exceptional month of sales he was instead reprimanded for excessive (although not by [...]
Back when I wrote a series called Power Plays, one of the articles dealt with the practice of authority (read it here). I made the following points within that article:
Authority is both delegated DOWNWARD and awarded [...]
Motivation is intensely personal, innately practical, and incredibly fragile. Unlike accelerator pedals or throttle controls which can be mechanically manipulated and malfunctions repaired objectively, motivation is more an art than a science. Humans are predictably unpredictable. We do not [...]
Motivation can often be very fragile. It is usually much easier to demotivate than it is to motivate. Acknowledging that motivation is almost always intrinsic, that it originates within a person and that effective leadership and management can ignite [...]
It is the art of letting people have your [...]
Phil objected, “We have already discussed this customer. She has refused to comply [...]
It’s always risky to make generalizations about a demographic and the tendency to rely on stereotypes is all to tempting. But each generation is shaped by the dynamics in which it lives. Millenials have never known a world without [...]
Generation X is the little cohort that could. Born between 1965 and 1980, this group numbers only 46 million. Having grown up as latchkey kids, they learned independence and resilience which manifests itself now as independent and resilient employees.
Like every generation, Boomers bridge the attitude gap between the old and the new. In the first article about Boomers, I listed the first two motivators – the importance of feeling important and the autonomy to make decisions. In [...]
I am not going to continue with the next three triggers in today’s [...]
My father’s generation came through the Great Depression and WWII. Because those times were so uncertain, security was, and remained a critical factor for this generation. It might even have been the most relevant, predominant one for them. But [...]
I was working with a group of mixed age volunteers to discover what kind of advertising they should do for their charity. Since the broadcast media was one option, we needed to know to what radio stations would typical [...]
3 Essential Leadership Skills – get your copy today
What do Mayor Rudy Guilliani, General Grant, and a horse wrangler at Disneyland have in common? They all possess the three most essential skills of effective leadership. All effective leaders have them...even if they don't know what they are.
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